Privacy policy

Effective date: October 10, 2025

Welcome to Inschool, a cloud-based school management platform provided by Inschool Apps Ltd ("Inschool", "we", "us", or "our"). Our platform is designed to help educational institutions efficiently manage academic and administrative operations. Protecting your privacy and the confidentiality of your data is a top priority for us.

This Privacy Policy explains how we Apps Ltd collects, uses, stores, and shares your personal information when you access or use our services, including our website, mobile applications, and other related platforms. It applies to all users of Inschool, including students, parents, educators, school administrators, and institutional representatives.

Remember that your use of our Services is at all times subject to our Terms of Service. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Service.

By using Inschool, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our services. This policy also explains your rights regarding your personal data and how you can exercise those rights.

1. Information We Collect

When you use Inschool, we collect different types of information to provide, maintain, and improve our services. This information helps us deliver a personalized and secure experience for all users, including students, parents, educators, and school administrators. The types of information we collect include:

1.1 Personal Information We may collect personal details that identify you directly, such as your name, email address, phone number, home or mailing address, profile photo, and login credentials. For students, we may also collect guardian or parent contact information.

1.2 Academic and Educational Information We collect data related to your school activities, including courses, grades, attendance records, disciplinary actions, and participation in school programs. This information is essential to providing our school management services.

1.3 Financial Information When you make payments or receive invoices through Inschool, we may collect payment information such as billing details, credit/debit card information, or transaction records. Payment processing is handled securely, and sensitive financial information is protected according to industry standards.

1.4 Technical Information We automatically collect technical data when you interact with our services, such as IP addresses, device type, operating system, browser type, usage patterns, and cookies or similar tracking technologies. This information helps us understand how our services are used and improve their functionality.

1.5 Sensitive Information In certain situations, we may collect sensitive data, such as health-related information or disciplinary records, only when necessary to provide the services requested by your school or comply with legal requirements.

1.6 Information from Third Parties We may receive information about you from third-party service providers or partners, such as payment processors, school administrators, or educational platforms integrated with Inschool.

2. How We Collect Information

We collect information from you in several ways to ensure that Inschool functions effectively and meets the needs of schools, students, and educators. The main methods of collection include:

2.1 Directly from You When you interact with Inschool, we may collect information you provide directly. This includes information submitted during account registration, profile updates, course enrollments, payments, forms, surveys, feedback, or any other activity that requires you to enter personal or academic data.

2.2 Automatically Through Your Use of Our Services When you use Inschool, we may automatically collect technical and usage information. This can include your IP address, device type, browser type, operating system, app usage data, login times, and interactions with features of the platform. Cookies, web beacons, and other tracking technologies may also be used to improve functionality, security, and performance.

2.3 From Schools or Institutional Administrators Inschool may receive information from your school, teachers, or administrative staff. For example, school administrators may provide enrollment data, course records, attendance information, and academic performance data for students.

2.4 From Third-Party Service Providers We may collect information from third parties that help us provide our services. This includes payment processors (e.g., Flutterwave, Paystack), cloud hosting providers, analytics services, and educational integrations. Such information is collected according to agreements that require them to maintain the confidentiality and security of your data.

2.5 Publicly Available Sources In some cases, we may collect information about you from publicly available sources, such as professional directories or publicly shared school information, to provide certain features or improve the quality of our services.

By collecting information through these methods, we aim to provide a secure, personalized, and efficient experience for all users while ensuring the integrity and functionality of the Inschool platform.

3. How We Use Information

We use the information we collect to provide, maintain, and improve Inschool, as well as to ensure the safety, security, and personalized experience of all users. Specifically, your information may be used for the following purposes:

3.1 To Provide and Manage Our Services We use your information to operate Inschool, deliver requested services, manage accounts, track student progress, generate reports, and facilitate communication between students, educators, and school administrators.

3.2 To Process Payments and Billing Financial and billing information is used to process transactions, issue invoices, manage subscriptions, and prevent fraudulent activity.

3.3 To Communicate with Users We may use your information to send service-related messages, notifications, alerts, or updates about your account, courses, school activities, or changes to our policies.

3.4 To Personalize Your Experience We use data to tailor the platform experience to your needs, such as recommending courses, providing relevant notifications, and improving interface usability.

3.5 For Analytics and Service Improvement Information about usage patterns, technical performance, and interactions with our platform helps us analyze trends, enhance features, improve user experience, and plan future development.

3.6 For Security and Fraud Prevention We use collected data to detect, prevent, and respond to security threats, unauthorized access, or misuse of the platform, and to maintain the integrity of our services.

3.7 For Legal Compliance We may use information to comply with applicable laws, regulations, and legal processes, including responding to lawful requests from authorities.

3.7 For Legal Compliance We may use information to comply with applicable laws, regulations, and legal processes, including responding to lawful requests from authorities.

3.8 With Your Consent Where required, we may use your information for other purposes with your explicit consent, such as marketing communications or surveys. You have the right to withdraw consent at any time.

By clearly stating these purposes, we ensure transparency about why data is collected and how it supports the safe and efficient functioning of Inschool.

4. Legal Basis for Processing Data

For users located in jurisdictions with data protection laws, such as the European Union (GDPR), Nigeria (NDPR), or other applicable regions, we process personal information only when there is a lawful basis to do so. The legal bases for processing your data include:

4.1 Consent Where required, we collect and process your personal data only with your explicit consent. You have the right to withdraw your consent at any time, and withdrawing consent will not affect the lawfulness of processing based on prior consent.

4.2 Performance of a Contract We process your information as necessary to provide Inschool services, fulfill our contractual obligations with schools or users, manage accounts, process payments, and deliver requested features.

4.3 Legal Compliance We may process personal information to comply with applicable laws, regulations, or legal obligations, such as maintaining records, reporting, or responding to lawful requests from authorities.

4.4 Legitimate Interests In some cases, we process personal information based on our legitimate interests, such as (i) Improving and personalizing our platform. (ii) Ensuring the security and integrity of our services. (iii) Detecting, preventing, or investigating fraud or abuse. (iv) Conducting analytics to improve the platform. (v) We ensure that our legitimate interests do not override your rights or freedoms.

4.5 Vital Interests In rare situations, we may process information to protect your life or the life of another individual, such as during emergencies or critical safety situations.

5. Data Sharing & Disclosure

We respect your privacy and do not sell your personal information to third parties. However, to provide, maintain, and improve our services, we may share your information in the following ways:

5.1 With Schools and Institutional Administrators We share relevant information with your school or authorized administrators to facilitate student enrollment, attendance tracking, academic performance management, and communication between students, parents, and educators.

5.2 With Third-Party Service Providers We may share information with trusted third-party service providers who perform services on our behalf, such as: (i) Payment processors (e.g., Flutterwave, Paystack) (ii) Cloud hosting and storage providers (iii) Analytics and reporting services (iv) Educational software integrations (v) All third-party providers are contractually obligated to maintain the confidentiality, security, and appropriate use of your data.

5.3 For Legal Compliance We may disclose personal information to comply with applicable laws, regulations, or legal requests, including court orders, government investigations, or other lawful requirements.

5.4 In Case of Business Transfers If Inschool Apps Ltd is involved in a merger, acquisition, sale of assets, or reorganization, personal information may be transferred as part of that transaction. We will ensure that any new entity assumes the same privacy obligations.

5.5 Aggregate or De-Identified Data We may share aggregated, anonymized, or de-identified data that cannot reasonably be used to identify you. This may be used for research, analytics, or educational insights.

5.6 With Your Consent We may share your information with third parties for other purposes only with your explicit consent.

6. Data Storage & Security

We take the security and integrity of your information very seriously. Inschool Apps Ltd implements a range of measures to protect the data we collect from unauthorized access, disclosure, alteration, or destruction.

6.1 Data Storage Locations Your personal and academic information is stored securely on cloud servers managed by trusted providers. These servers may be located in regions that comply with applicable data protection laws, and we take steps to ensure data is protected wherever it is stored.

6.2 Security Measures We employ industry-standard security practices, including: (i) Encryption of data both in transit and at rest (ii) Secure authentication and access controls for accounts (iii) Regular security audits and vulnerability assessments (iv) Network and system monitoring to detect unauthorized access or anomalies

6.3 Limited Access Only authorized personnel within Inschool Apps Ltd and our trusted service providers have access to personal data, and they may only use it for legitimate business purposes in accordance with this Privacy Policy.

6.4 Breach Notification In the unlikely event of a data breach that may compromise your personal information, we will promptly notify affected users and relevant authorities in accordance with applicable laws.

6.5 Data Backup & Recovery We regularly back up data to ensure continuity and integrity of information in case of accidental loss or technical failures.

By implementing these measures, we strive to ensure that your information is stored safely, remains confidential, and is only used for the purposes outlined in this Privacy Policy.

7. Data Retention

We retain personal and academic information only for as long as it is necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. How long your data is kept depends on its type and the purpose for which it was collected.

7.1 Student and Academic Data Student records, grades, attendance, and related academic information are retained for the duration of a student’s enrollment at the institution and for a reasonable period thereafter as required by the school or applicable laws.

7.2 Financial and Payment Information Billing and transaction records are retained for accounting, auditing, and legal compliance purposes. Typically, financial data is kept for a minimum period required by law or regulation in the relevant jurisdiction.

7.3 Technical and Usage Data Technical logs, cookies, and analytics data may be retained for a limited period to monitor performance, improve services, and detect security issues.

7.4 Deletion and User Requests Users may request the deletion of their personal data, subject to legal, contractual, or legitimate business requirements. We will honor such requests where possible and in compliance with applicable laws.

7.5 Data Retention Updates If we change our retention practices, we will update this Privacy Policy to reflect the new periods and notify users where appropriate.

By retaining data only as long as necessary, we ensure compliance with privacy regulations while maintaining the ability to provide a reliable and secure service.

8. Children’s Privacy & Student Data Protection

We recognize the importance of protecting the privacy of children and students who use Inschool. This section explains how we handle information related to minors in compliance with applicable laws, including FERPA (U.S.), NDPR (Nigeria), and other relevant regulations.

8.1 Age Restrictions Inschool is designed to be used by students, educators, parents, and school administrators. Students under a certain age (as defined by local law) may only use our services with the involvement or consent of a parent, guardian, or authorized school administrator.

8.2 Parental and Guardian Consent For minors, we may require parental or guardian consent before collecting or processing certain personal information. Schools are responsible for obtaining and managing consent for their students.

8.3 Limited Collection of Student Data We collect only the information necessary for educational purposes, school administration, and the provision of our services. Sensitive student data, such as health records or disciplinary actions, is treated with additional care and shared only with authorized personnel.

8.4 Security and Access Controls Access to student data is restricted to authorized school staff, educators, and Inschool Apps Ltd personnel who require it to provide services. Technical and administrative safeguards protect against unauthorized access, disclosure, or misuse of student data.

8.5 Rights of Parents and Guardians Parents or guardians may request access, correction, or deletion of their child’s personal information, subject to applicable legal obligations and school policies. Requests can be submitted through the school or directly to Inschool Apps Ltd as specified in our contact information section.

8.6 Compliance with Laws We comply with all applicable laws and regulations concerning the collection, use, and storage of student data, ensuring that minors’ information is handled responsibly and securely.

9. Cookies & Tracking Technologies

We use cookies, web beacons, and other tracking technologies to enhance your experience on Inschool, analyze usage, and improve the performance and security of our platform. This section explains what technologies we use and how you can manage them.

9.1 Types of Cookies and Tracking Technologies (i) Essential Cookies: These are necessary for the core functionality of Inschool, such as logging in, managing accounts, and providing secure access to services. (ii) Functional Cookies: These enable features such as personalized settings, notifications, and remembering preferences. (iii) Analytics and Performance Cookies: These help us understand how users interact with Inschool, allowing us to improve features, monitor system performance, and optimize the user experience. (iv) Third-Party Cookies: We may use cookies from trusted third-party providers, such as analytics or educational integrations, to provide enhanced functionality or insights.

9.2 How We Use Cookies. Cookies and tracking technologies allow us to: (i) Maintain your session and login status. (ii) Personalize your experience on the platform. (iii) Analyze user behavior to improve features and services. (iv) Detect and prevent security issues or unauthorized access.

9.3 Managing Cookies You can manage or disable cookies through your browser or device settings. Please note that disabling certain cookies may affect the functionality of Inschool or prevent some features from working correctly.

9.4 Consent for Cookies Where required by law, we will obtain your consent before placing non-essential cookies on your device. You may withdraw consent at any time through your browser settings or platform preferences.

By clearly explaining our use of cookies and tracking technologies, we aim to provide transparency and allow you to control your online experience while using Inschool.

10. User Rights

We respect your rights regarding personal information that you provide directly or that is under your control. However, certain data, such as academic records, grades, attendance, and other information maintained by your school, may be retained or restricted by the school in accordance with institutional policies. Students may not be able to delete or fully access school-owned records.

10.1 Right to Access You may request access to personal information that you have provided to Inschool or that we store on your behalf, where legally permitted. Access to school-owned academic records may be restricted by your institution.

10.2 Right to Correct or Update Information You may request that we correct or update personal information that is inaccurate or incomplete, except for school-owned academic or administrative records, which can only be updated by authorized school staff.

10.3 Right to Delete Data (“Right to be Forgotten”) You may request deletion of personal data that you have provided directly to Inschool. However, data that is required by the school to fulfill academic or administrative obligations cannot be deleted by students.

10.4 Right to Restrict or Object to Processing Where applicable, you may request restrictions on how we process your personal information that is under your control. Processing of school-owned records may not be restricted if necessary for the school to operate effectively.

10.5 Right to Data Portability Currently, Inschool does not provide a feature for generating or exporting a complete copy of your data. We may consider this feature in the future, but at present, school-owned records remain under the control of the institution.

10.6 Right to Withdraw Consent Where our processing relies on your consent, you may withdraw it at any time. Withdrawal will not affect processing that is required by the school or that is based on other lawful grounds.

10.7 Exercising Your Rights To exercise any rights over personal data that is under your control, please contact Inschool Apps Ltd using the contact details in Section 15. Requests related to school-owned records must be directed to your school or authorized school administrators.

By clarifying these boundaries, we ensure that users understand which data they can control and which remains under the school’s authority, while maintaining transparency about Inschool’s practices.

11. International Data Transfers

We may transfer and store your information in countries outside of your own, including where our cloud servers, service providers, or business partners are located. These transfers are necessary to provide, maintain, and improve Inschool services.

11.1 Compliance with Data Protection Laws When transferring personal information internationally, we take measures to ensure that your data remains protected in accordance with applicable data protection laws, such as the GDPR, NDPR, or other regional regulations.

11.2 Safeguards for Data Transfers We implement appropriate safeguards, such as: (i) Using data centers that comply with recognized security standards. (ii) Entering into contracts with third-party providers that require them to protect your data and use it only for specified purposes. (iii) Applying standard contractual clauses or other legal mechanisms approved by regulators when transferring data to countries that may not have equivalent data protection laws.

11.3 School-Owned Records Certain data, such as academic records, attendance, and other student information, may be stored or processed according to the school’s policies and applicable local regulations. Students may not have control over the location or transfer of such school-owned records.

11.4 Your Rights Where applicable, you retain the rights described in Section 11 for personal data under your control. For school-owned records, transfers will follow the policies and legal obligations of the respective institution.

By including these provisions, we ensure that all international transfers of personal or school-related data are conducted securely and lawfully, respecting both user privacy and institutional requirements.

12. Third-Party Links & Integrations

We may provide links to third-party websites, services, or integrations within Inschool to enhance the functionality of our platform. This section explains how we handle these relationships and your data in such contexts.

12.1 Third-Party Services Inschool may integrate with third-party services such as: (i) Payment processors (e.g., Flutterwave, Paystack) (ii) Analytics and reporting tools (iii) Educational platforms or software used by your school These services may collect or process your information in accordance with their own privacy policies. We require that our partners maintain adequate security measures and use data only for the purposes agreed with us.

12.2 Links to External Websites Inschool may include links to external websites for resources, support, or additional educational tools. We are not responsible for the privacy practices or content of these websites. Users are encouraged to review the privacy policies of any third-party site they visit.

12.3 Data Sharing with Third Parties Data shared with third-party integrations is limited to what is necessary to provide the service or feature. We do not sell personal or academic information to third parties.

12.4 Your Responsibility When using third-party services or links, you should be aware that we cannot control how these third parties process your data. By interacting with these services, you acknowledge and accept that they may collect and use your information according to their own policies.

By clarifying these points, we aim to provide transparency regarding how Inschool interacts with third-party services and ensure that users understand the boundaries of our responsibility.

13. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or regulatory obligations.

13.1 How Changes Are Communicated When we make significant updates to this Privacy Policy, we will notify users by: (i) Posting the updated Privacy Policy on the Inschool website or app, and (ii) Updating the “Effective Date” at the top of the Privacy Policy to indicate the most recent revision.

13.2 Effect of Changes Your continued use of Inschool after changes are made constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, you should stop using our services.

13.3 Encouragement to Review We encourage all users to periodically review this Privacy Policy to stay informed about how we collect, use, store, and share personal and school-related information.

By including this section, we ensure that users are aware of potential updates and understand their responsibility to stay informed about the Privacy Policy governing their use of Inschool.

14. Contact Information

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your information, you may contact us at:

For issues related to data protection or unresolved complaints, you may also have the right to contact your local data protection authority or regulatory body, depending on your jurisdiction.

We take all privacy-related inquiries seriously and will respond within a reasonable timeframe.